Get to know us

Unlike other banks that try to be everything to everyone, our focused approach allows us to support those often overlooked by mainstream banks. We call this ‘excellence through specialism’, and we believe it’s something special.

Our values led culture is guided by specialist customer focus, unwavering integrity, delivering excellence, and team HTB.

We want colleagues to feel empowered, respected, and included. These values shape our leadership development, support our Equality, Diversity & Inclusion agenda, and strengthen our commitment to social responsibility – building lasting relationships with customers, partners, and communities.

We’re recognised as one of the UK’s Best Workplaces in Financial Services by Great Place to Work.

A thriving culture is built on collaboration, inclusion and a shared purpose. Our employee-led networks help shape our culture and drive meaningful change across the business.

• Our Wellbeing Champions are advocates for mental, physical and emotional health of our people. They organise initiatives, invite expert speakers and create safe spaces for open conversations to support everyone’s wellbeing.
• Our Change Network is dedicated to making HTB better for everyone, organising events for IWD, Pride, Black History Month and more. Through forums and collaboration the Change Network empowers colleagues to influence the future of HTB.
• Our Culture Champions help shape our values and keep us honest to them, curating experiences that celebrate our values and bring us together.

HTB is a great place to grow and develop.

• We offer a regular programme of lunch and learn sessions which are delivered by our in-house subject matter experts.
• If your a people manager we also offer a programme designed to further enhance your management skills and introduce you to what people management looks like at HTB.
• You can gain a professional qualification or attend external training courses through our study support scheme.
• Additionally, at HTB we recognise that not all career paths are linear. Our internal job board helps you identify opportunities to apply for roles in other teams which has generated multiple success stories.

We need a better gender balance in financial services.

We’re proud signatories of the Women in Finance Charter and are committed to improving our gender diversity among our senior management.

We’re closing our Gender Pay Gap through inclusive hiring and stronger female representation in senior leadership with year-on-year progress at the heart of our strategy.

International Women’s Day is more than just a date in the calendar, it’s an opportunity to celebrate achievements, spark conversations, and reaffirm our commitment to gender equity.

Wellbeing is more than a benefit – it’s a shared responsibility. Our culture of positive wellbeing and resilience is shaped by our Wellbeing Champions, in collaboration with our Change Network, they help foster a workplace rooted in inclusion, respect, and personal growth.