Our values
In a world full of one-size-fits-all banking, we choose to specialise
We champion customers overlooked by traditional banks. We go deeper, get smarter and deliver better. That’s excellence through specialism and it’s what sets our culture apart.
Our values are the heartbeat of HTB:
- Specialist customer focus
- Unwavering integrity
- Delivering excellence
- Team HTB
These principles guide how we lead, how we grow and how we show up for each other. Here you’re seen, supported and celebrated.
A great place to work
We’re proud to be named one of the UK’s Best Workplaces in Financial Services by Great Place to Work, but what matters most is how it feels to be here.
Networks
Culture is created by people who care. Our employee-led networks bring energy, purpose and connection to life across HTB.
Wellbeing Champions
Advocates for mental, physical and emotional wellbeing. Our Wellbeing Champions are volunteers dedicated to promoting a culture of healthy high-performance work. They serve as a link between colleagues, HR, and GEC, advising on wellbeing initiatives and current themes, interpreting wellbeing data, and modelling positive behaviours.
Change Network
The engine behind many of our cultural moments, from IWD and Pride to Black History Month. Our Change Network strives for progress and improvement in equality, diversity and inclusion across HTB.
Learning & Development
If you’re hungry to grow, you’ll thrive here.
- Regular lunch-and-learns with in-house specialists
- A dedicated programme for people managers, building confident, inclusive leaders
- Study support for professional qualifications and external courses
- An internal job board that makes cross-business career moves simple
At HTB your career won’t just progress, it will evolve.
Women in Finance
We believe financial services deserves better gender balance. As proud signatories of the Women in Finance Charter, we’re pushing for greater female representation where it matters most – at the very top.
Gender pay gap
Closing our gender pay gap is more than a statement. It’s a promise.
We’re taking real, measurable action to build a more equal future and we’re committed to progress every year.
Wellbeing
At HTB, wellbeing isn’t just a benefit; it’s a shared commitment. We support you to be excellent.
Team HTB
Being part of our communities
Through our partner Neighbourly, colleagues can connect with thousands of UK charities, bridging the gap between people who want to help and those who need it most.
Every employee receives a paid volunteering day each year to support a cause that matters to them. With access to more than 45,000 charities, the chance to make a meaningful impact is in your hands.
Our clubs
Connection goes beyond the workplace.
From book clubs and run clubs, to wine tasting, choirs and more, our employee-led groups turn shared interests into real connection.
Find your people, start something new or just come along for the fun.
